Tamed & Wild Hair Salon

Frequently asked questions

How do I know if I should get a dry “curly cut”?

Some of you know you have waves and curls already, however some of you might not be sure. We cut with the natural pattern of the hair and consider that each part of the head can behave quite differently.
For some this may be more obvious and you may have a loose wave or kink, or seemingly much straighter areas while other parts are more curly.
If you would like to try it out, but have any reservations about the process then please talk to your stylist at the beginning of the appointment. You can have the best of both too!
We are happy to do some parts wet and other parts dry, or even a full wet cut... once we have seen your hair the first time we have a better idea how to go forward with future services.

How to prepare for “returning client maintenance cut”, a dry or curly cut

Please arrive with hair that is washed within 48 hours before your appointment. It is harder for us to work with very dirty hair that has a lot of build up of oils and products. We need to see your hair loose and in its natural state with not too much very heavy product, a bit is fine. If you have tied it up since washing this may affect the way it sits. In short, turning up with a knotted two day old bun is not ideal for us and we may not have enough time.

How to reach us?

Managing our phone line can be challenging at busier times, so texting us at 07752820087 (TTM) or07799673885 (T&W) these numbers is best. Please include as much info as possible for us with your query, such as booking date/time/stylist. For emergencies you should try to call and then text us if you cannot get through. We aim to respond to urgent messages within 24 hours and less urgent ones within a week.

Which stylist to choose?

With such a selection, it is hard to know! We do have info on both websites for stylists, including what they are particularly good at. If you are unsure send us an email with a picture of your hair and what you would like done and we shall advise you. The majority of our stylists are self-employed.

I have found a curl or lock out of place after my appointment, help!

We do offer a FREE tweak after any cut with us. Due to the nature of dry cutting, after your initial wash at home things can change or sit slightly differently. Therefore, please do get in touch if you would like to pop back in for an adjustment. If you want you can book a “fringe trim” with your stylist and pop a note in the booking saying “TWEAK” and we shall not charge you. Try to stick to your original stylist if possible, if this is not then get in touch and another team member can help you.

How long should my appt be?

Initial/ First time client appointments will be longer as we are getting to know your hair and usually need to do a more in depth consultation. We find people generally have a lot of questions on that first visit and we like to allow time for that, or to include a wash and dry if needed. Furthermore, on that first appointment your stylist will advise you on how long you need in future and how frequently. Generally though, finer less dense hair needs 30 mins, average density fine or thick 45-60 mins and more thick and dense hair 75-90 mins.

We do have some clients that have ultra dense hair and need even longer!When “restyling” or putting in a completely new shape this can also require more time and worth booking an extra 15 mins.
Don't worry, we can always discount the extra time if not needed...but under-booking time will impact our entire day and other clients if not enough time is booked in.

What is different about our colour services?

We try to keep everything as gentle and minimal processing as possible. We do not undertake large lightening jobs lifting more than 4 levels at a time...we are not blonde specialists. We also do not offer 100% grey coverage, but more blending work. We can offer sun kissed results, baby lights and face framing foils, pintura curly lights, balayage work and natural hennas too! We aim to educate our client around the process too as often clients have no idea of what is happening to their hair during the colour process.

WHY do I need a patch test and consultation for colour?

Colour can contain irritants, and sensitivities can develop at any time, even if you have coloured your hair before. Our insurance states that it is a requirement and therefore we need to take those precautions to protect all involved. Since the introduction of Covid Jabs everything has changed regarding insurance and they now require patch testing even more regularly...particularly after a“booster”. Record amounts of allergic reactions are currently occurring, even in clients who have never reacted before.A consultation is a requirement as colouring is a bespoke service unique to you and we need to know exactly what materials we need for your head and how long. Many clients underestimate what needs doing, therefore colours will need to be booked manually with your stylist and are not available to book online anymore.

How do I get my colour to last as long as possible?

You should have received an email after your colour appointment stating the following:
Avoid chlorine for at least a week after colouring your hair.
To prevent your colour from fading, lower the temperature of your showers or don’t let very hot water make contact with your hair.
Give your hair a few days to rest before washing it after your colour service.
Use less shampoo by diluting it with water.
Consider using herbal cleansers or co-washes every other wash.
If you have coloured your hair before, the new colour may not last as long due to porosity of hair.
Consider using products like k18 to restore and preserve your hair colour.
Try using products such as Shrine colour drops added to a co-wash to refresh a fading colour or maintain tone in the hair.

Are there access facilities?

We have a portable ramp for Tame the Mane as the step is rather high. Tamed and Wild has a smaller step and permanent rubber ramp in place.

Where to park?

For Tame the Mane there are some spots outside between 10am-4pm. Alternatively there are nearby residential streets such as Freemantle, or Gadshill road which is a little detour but then very quick to cut through the footway (less then 2 mins walk).

Tamed & Wild has plenty of parking surrounding, but often rather busy so allow time to find a parking spot should you visit either salon by vehicle. Cyclists have options nearby both salons, although Tame the Mane’s is merely a post which is rather large and won't fit some D-type Locks.

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Frequently asked questions